• Market analysis and consultation to maximize rent rate
• Oversee make ready cleaning and improvements
• Interior and exterior watermarked photographs of your Missoula rental property. Create and manage the online marketing campaign for your vacant rental units.
• Narrated walk through video tours to ensure your property receives 24/7 exposure, especially to out of area prospects so we can reach the broadest market possible
• Online rental applications
• Tenant screening, including credit check, criminal background check, income and rental history verification
• Move in condition report complete with photos and a narrated move in condition video to eliminate disputes at the time of move out
• Electronic lease signing
• Tenants may pay rent online as a complimentary service
• Interim interior inspection
• Periodic drive by inspections
• 24 hour emergency maintenance services
• Provide and supervise maintenance
• Vacant property checks
• Lease enforcement
• Rent collections
• Pay owner bills
• 24 / 7 Access to your financials, invoices and maintenance records through our online owner portal
• Same month owner distribution, funds are electronically deposited into your bank account
• Move out inspection, oversee make ready cleaning and improvements
• Security deposit disposition and refund of deposit

Our monthly management service is competitively priced and based on a percentage of the monthly rental income.

It is official. Google has confirmed that more searches are being conducted on a mobile device than a PC or Laptop. We market your property so you will get found by those who are looking for it. Since today’s Millennials are not looking at the newspaper classifieds, we advertise our listings on a variety of online outlets and social media. All advertisements point back to our website to convert the lead into an applicant. Rent Smart’s fully responsive website makes it easy for tenants to view your listing, schedule an appointment and apply online.

Our screening criteria is stricter than most. As a result, we have very low delinquency and higher than average security deposit refunds. That means Rent Smart is reaching the highest qualified tenants. We look at a variety of factors to approve the rental application such as combined household income, rental history, national criminal and eviction history background checks, and lastly, credit score.

Once your unit is rent ready, Rent Smart will conduct a thorough inspection of the property to fully document the condition of the property at the time of move in. As an added layer of protection, we fully document the condition of the property with photos, focusing on the items that can be expensive to clean, replace and repair. This adds a layer of protection in defending a security deposit dispute, and it protects the tenants from being charged for pre-existing conditions.

Rent is due on the first, late fees are assessed at noon on the 5th. All residents receive a lease statement via email 5 days before the rent is due. On average, 70% of Rent Smart residents pay their rent online by the 1st of the month. Online rent payments may take up to 5 days to fund. Once the rents clear, we begin paying owner bills. Once bills are paid, the management fee is charged, the account is reconciled and your distribution will be deposited into your account electronically. While our management agreement states that we have up until the last business day of the month to distribute owner funds, our goal is to have them completed by the 15th of the month, often times sooner.

We monitor your property by conducting scheduled interim inspections and follow up inspections, exterior drive by inspections, and when a maintenance request is placed.

If an exterior drive by reveals sub-par care, a notice to correct will be issued and a notice of interior inspection may be sent. When we conduct the interior inspection, follow up inspections may take place until the deficiencies are corrected. In the event of damages, we will repair the damages at the residents’ expense at the current time, not at the time of move out. We actively engage with the residents to get them back into compliance throughout the entire process, and we communicate with their cosigners every step of the way.

Residents are required to give 30 days written notice to vacate in advance of their lease expiration date. When the notice is received, we send them a move out instructions letter to prepare them for the move with helpful tips to maximize their security deposit refund.

Rent Smart notifies the property owner of the upcoming vacancy and we provide a market overview and consultation on any improvements that should take place during the turn over to maintain the property’s competitive edge in the market place. We begin the marketing of the property with the goal to have it re-rented before the existing tenant vacates.

Fill out our form to receive a complimentary market analysis and find out what you should be charging for rent, what you can do to improve your property to keep it competitive in today’s market, and to receive a copy of the Western Montana Chapter of the National Association of Residential Property Managers vacancy report to see how your property compares to the The University Area rental market.